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Chroma Vision recognises that once an investment has been made to install security measures, all systems need to be professionally maintained to ensure their continued operation.
In support of this, Chroma Vision offer all new systems with a full five year fully comprehensive warranty option, which provides a 365 day 24 hour emergency response and loan equipment where required.
Where Chroma Vision is requested to adopt a clients existing system, we would undertake a full condition survey and prepare a report advising of our observations and recommendations for future budgetary planning.
Chroma Vision provide three levels of flexible support packages, which can be tailored to the clients specific requirements.
“We have been using Chroma Vision to support our CCTV systems since 2001, and have always found the service to be exemplary” Adam Little - CCTV Manager
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Support Packages :
Two Preventative Maintenance Visits Per Annum
Quarterly Cleaning
24 Hour Call Out Response
On-site Attendance Within 4 Hours, 24 Hour To Fix
Labour and Parts Fully Inclusive
Two Preventative Maintenance Visits Per Annum
Quarterly Cleaning
24 Hour Call Out Response
Labour Costs Fully Inclusive (Inc Access Platform)
On-site Attendance Within 24 Hours
Emergency calls attended within 4 Hours
Replacement parts at supplier cost + %
One Preventative Maintenance Visits Per Annum
Cleaning
24 Hour Call Out Response
On-site Attendance within 72 Hours
Emergency calls attended within 4 Hours
Labour Costs Subject to Schedule of Rates
Replacement parts at supplier cost + %
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