Delivering Integrated Video Management Solutions with Synectics

The partnership between Synectics and Chroma Vision has been firmly established for over two decades, reflecting a long-standing relationship built on trust, technical expertise, and shared commitment to delivering high-quality security and surveillance solutions.

Over the years, both companies have worked closely to support complex and demanding environments where reliable video surveillance and security infrastructure are critical.

This enduring partnership has enabled both organisations to combine their respective strengths. Synectics brings industry-leading surveillance platforms and technology innovation, while Chroma Vision contributes deep field expertise, system integration capabilities, and on-the-ground operational support. Together, they have delivered robust, scalable solutions tailored to the specific operational needs of end users.

As security challenges continue to evolve, the partnership between Synectics and Chroma Vision remains an important foundation for delivering innovative and dependable surveillance solutions to customers across the UK and beyond.

As an ethical systems integrator, Chroma Vision has successfully installed and maintained Synectics video management systems for several local authority customers, including the councils of Bristol, Croydon, New Forest, Southampton, and Bournemouth.

Chroma Vision operates with a team of Synectics application-trained and highly experienced engineers, supported continuously by both the Chroma Vision management team and Synectics service specialists. This collaborative approach ensures reliable deployment, ongoing support, and optimal system performance for every customer.

Challenges 

Across multiple customer sites, Chroma Vision encountered several challenges:

  • Multiple CCTV brands and legacy systems across various locations
  • Lack of a centralised monitoring platform
  • High maintenance and support costs due to fragmented systems
  • Difficulty providing secure remote access for customers.
  • Increasing demand for cloud access and mobile viewing
  • Storage and bandwidth limitations for large-scale camera networks
  • Rapidly developing incident and evidence management
  • Multiple management reporting requirements 

The Synectics VMS Solution

The Synectics Video Management System (VMS) Synergy provides a comprehensive platform designed to protect people, secure assets, and improve operational efficiency.

Key benefits include:

  • Resilient and reliable architecture
  • Highly scalable infrastructure suitable for expanding camera networks.
  • User-friendly interface enabling efficient operator workflows.
  • Coordinated, collaborative, and communicative system environment.
  • Fast and responsive performance
  • Enhanced incident management capabilities
  • Advanced built-in AI detection for proactive monitoring
  • Consistent and streamlined operational workflows.
  • Enhanced situational awareness for control room operators.
  • Continuously improving

Gareth Mills, BNET and CCTV Contract and Operations Manager at Bristol City Council, commented that “as an end user of the Synergy VMS solution, we have found the system to be highly reliable and intuitive in our day‑to‑day operations. The interface is user‑friendly, enabling the team to access both live and recorded footage quickly and efficiently. The platform’s scalability has allowed us to expand our CCTV infrastructure with ease, while maintaining consistent performance across all sites. Each addition or upgrade to pour existing system has been seamless, enhancing our situational awareness and improving incident response times. The system has also demonstrated excellent stability, with minimal downtime — a critical requirement for our operational environment. Overall, Synergy VMS has delivered a robust, flexible, and dependable solution that meets our security needs and effectively supports our operational objectives.”

About Synectics

A leader in advanced security and surveillance solutions. Providing tailored solutions for industries where security and surveillance are critical to operations, including critical infrastructure, energy, public space, transport, and leisure and hospitality.

Website: https://synecticsglobal.com/  

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